
Transforming Trust: Revolutionizing Arnd's Onboarding for a Secure User Experience.
(2022)
Dive into the transformative journey of reshaping user trust with Arnd—an innovative app connecting individuals who share and appreciate similar hobbies. In our collaborative effort, we overhauled Arnd's onboarding process, ensuring a seamless and secure entry point for users seeking genuine connections in a world where making friends as an adult can be challenging.
Challenge
In dissecting Arnd's existing onboarding, a glaring issue emerged—users hesitated to share personal details, creating an insecure perception. The challenge was clear: redefine the process to instill trust and confidence in the brand.
Approach
By delving into the intricacies of user behavior, I reconstructed the onboarding flow, offering a new path that not only addressed security concerns but crafted a journey where users willingly share personal information, fostering a sense of security and confidence in the brand.
Deliverables
User Flow
Interface Design
Prototype


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